Support
HoldTempo — Hangboard Timer
Direct support
Tell us what happened.
Email hello@koviapps.com with the app name, version, iOS version, device model, steps you took, expected result, and actual result. Attach a screenshot only if it does not expose information you do not want to share.
Before contacting support
- Finish or cancel any visible recovery prompt before repeating the action.
- Check that your device has available storage and that the relevant iOS permission is enabled.
- Close and reopen the app. Avoid deleting it until you have preserved any records you need.
App-specific guidance
- Keep the device where you can see the timer and stop immediately if you choose to end a session.
- Include the timer pattern and interval that behaved unexpectedly when contacting support.
Your data
Delete individual sessions, timers, or Programs in the app, use the available local data controls, or remove the app to remove its local container. Owned Programs remain readable, recoverable, and deletable without Pro. Disconnecting continuity does not erase an existing private cloud copy. Deleting a connected Program queues its cloud deletion; offline or quota failures may delay it. Removing the app does not erase cloud copies or Apple-managed backups. Starting with version 1.0.1, local data deletion retains limited rating-request timing and version history to avoid repeated prompts; removing the app removes that record too.
There is no Kovi Apps login or server-side app account. See the privacy policy for storage, permission, and sharing boundaries.
Product boundary
HoldTempo is a timer and log. It does not provide coaching, diagnosis, pain interpretation, medical guidance, or personalized load recommendations.