Support
Bingo Caller: 75 & 90 — Kovi
Direct support
Tell us what happened.
Email hello@koviapps.com with the app name, version, iOS version, device model, steps you took, expected result, and actual result. Attach a screenshot only if it does not expose information you do not want to share.
Before contacting support
- Finish or cancel any visible recovery prompt before repeating the action.
- Check that your device has available storage and that the relevant iOS permission is enabled.
- Close and reopen the app. Avoid deleting it until you have preserved any records you need and confirmed any available export.
App-specific guidance
- Check the device media volume and Silent Mode behavior if spoken calls cannot be heard.
- The app calls balls; players and the game organizer remain responsible for cards, prizes, and validation.
Your data
Delete individual games, local history, or Organizer records in the app, or remove the app. A corrupt-store recovery screen may separately offer a destructive reset. Owned Organizer records remain readable, exportable, and deletable without Pro. Disconnecting continuity preserves local records and the existing cloud copy. Deleting a connected Organizer record queues a cloud tombstone; offline or quota failures may delay propagation, and conflict copies may need separate deletion. Tombstone identifiers and sync metadata remain to reconcile devices. Removing the app does not erase cloud copies, exported files, or Apple-managed backups. Starting with version 1.0.1, deleting game history retains limited rating-request bookkeeping to avoid repeated prompts.
There is no Kovi Apps login or server-side app account. See the privacy policy for storage, permission, and sharing boundaries.
Product boundary
This is a local entertainment caller. It does not sell tickets, handle stakes or prizes, validate a winner, or provide remote play.